The Shopping Mall operates to provide online access to information about existing products in the shopping mall (hereinafter referred to as "Products") and to facilitate the purchase of products (hereinafter referred to as "Services"). These Terms of Use, along with the Conditions of Order, are referred to as this "Agreement," and you agree to the following terms and conditions set forth in this Agreement ("Terms of Use"). By ordering Products, you agree to the Terms of Use and Conditions of Order listed below. The Store reserves the right to modify this Agreement at any time without prior notice to you. Your use of the Website following any such modification constitutes your agreement to follow and be bound by the Agreement as modified. The last revision date of this Agreement is set forth below.
Intellectual Property
We are the owner or the licensee of all intellectual property rights (including copyright, trademarks, design rights, patents, or other intellectual property rights) on our website and in the material published on it. These works are protected by intellectual property laws and treaties around the world. All such rights are reserved.
You may print or download copies or extracts of any page from our website for your personal or internal business use, and you may draw the attention of others within your organization to content posted on our website. Reproduction of part or all of the contents of this website in any form is prohibited, except for personal use or internal business use only, and may not be copied and shared with third parties.
Order Process
We welcome you to order all items from our website; you may need to read the order process to understand how you can purchase items and obtain services after payment and shipment.
Payment Terms
The Store offers several convenient payment methods in US dollars, including PAYPAL, Credit Card, and Wire Transfer. Payment must be made in the currency used when the order was placed.
Shipping Options
The Store offers various kinds of shipping methods: we can help you arrange delivery of packages via Fedex, DHL, UPS, TNT, EMS, or other methods you prefer. If you work with specific delivery companies, you can choose your own logistics service. We also accept shipping methods requested by customers.
Normally, the lead time for most parts is 1-3 business days or 5-7 business days; special requirements need to be confirmed with our sales team.
Quality Control and After-Sales Service
The Store guarantees that all items we provide are from the original factory, authorized agents, and authorized distributors, and are all original and new parts. We will provide inspection records for all orders delivered to the customer service team. We also provide a one-year warranty after the delivery of goods. We will not accept order cancellations unless the customer has a legal reason, such as: evidence proving that our goods are not original and new parts. When quality problems occur after you receive the goods, please contact us within 3 business days, and we will replace them with new parts according to the after-sales service agreement. The after-sales service agreement is a provision to provide you with better service. Before a product complaint, you may need to read carefully to handle product issues. We do not accept order cancellations after shipment; we only replace faulty products. We will only accept product issues involving obvious damage during transportation, provided that you receive the package immediately upon delivery and keep photos for the record. When a customer complains about product issues more than 3 business days after receiving confirmation of the problem, we will require a formal product problem description. A formal product issue description includes, but is not limited to: text descriptions, photos, videos, preliminary tests, etc. The Store will replace new parts and bear the shipping costs for the new parts after confirming the product problem. If necessary, the Store may request the return of the faulty product for inspection or testing; the customer should assist in returning the faulty parts, and the Store will bear the shipping costs.
Disclaimer
The Store is responsible for providing technical support to ensure the website functions properly, trying to avoid service interruptions, or minimizing interruption time, to ensure users can trade smoothly on the internet. However, the Store is not responsible for the loss of records, messages, or information due to website crashes or inability to use caused by force majeure or other uncontrollable reasons. Under the following circumstances, the Store is not responsible: any unauthorized access to or illegal or unauthorized use of information (including identity information).
If user information (including identifiable information) is accessed through unauthorized or improper use of a user account or login information or due to the user's failure to protect their username, password, or customer ID.